Polityka zwrotu kosztów

RETURNS & REFUNDS

We want you to be completely satisfied with your purchase.

Return Period

Customers within the European Union have the right to return their order within 14 days of receiving the goods.

Return Conditions

Returned items must:

  • be unworn
  • be unused
  • be unwashed
  • be returned in their original packaging

Items showing signs of use may not be eligible for a refund.

Refunds

Once the returned item has been received and inspected, the refund will be processed to the original payment method.

Please allow up to 10 business days for the refund to appear on your account.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Contact

For return requests please contact:

bozz@mypuzzy.shop